Travel

K-ETA Denied? Common Rejection Reasons Explained

K-ETA Denied

K-ETA

When your K-ETA (Korea Electronic Travel Authorization) application is denied, it can put applicants in a very difficult position. Because K-ETA is reviewed through an automated screening system and a final assessment by immigration officials, it’s important to proceed carefully—first by understanding the likely reason for the denial, and then by deciding whether to reapply or to apply for a visa instead.

Below, I’ll explain the most common reasons for K-ETA denial and how to reapply properly in detail.

Most Common Reasons for K-ETA Rejection

The K-ETA system does not explain the exact reason for a denial. In most cases, applicants only see a simple message saying, “Your K-ETA application has been denied,” without any further details. Because of this, applicants must rely on common patterns and past cases to understand why a K-ETA application may be denied.

A. Errors in the Application or Submitted Information

Many K-ETA applications are denied due to simple mistakes in the application form or uploaded documents. Even small errors can lead to rejection. Below are some of the most common issues.

  • Incorrect or Missing Passport Information : If any passport detail—such as the passport number, name, or date of birth—is entered incorrectly, even by one single character, the application may be denied. This is one of the most common reasons for rejection.
  • Passport Photo Does Not Meet Requirements : The uploaded photo must meet the official passport photo standards. Applications may be denied if the full face is not clearly visible, the background is not white, or the photo quality is poor. This issue happens more often when applying through a mobile app.
  • Incorrect Stay Information in Korea : If the address or contact information for your stay in Korea is incomplete or does not match your accommodation booking, the application may be rejected.
  • Changes After Previous K-ETA Approval : If you were approved for K-ETA in the past but later received a new passport or had changes in your background (such as legal or personal information), you must apply again. Failing to do so may result in denial.

B. Applicant Eligibility and Entry Purpose Issues

Some K-ETA applications are denied due to concerns about the applicant’s background or the purpose of entry into Korea.

  • Unfavorable Immigration or Legal History : An application may be denied if the applicant has violated Korean laws in the past or has a criminal record.
  • Unclear or Suspicious Purpose of Stay : K-ETA allows short-term, visa-free stays of up to 90 days. If an applicant requests a stay that seems unusually long or raises concerns about possible illegal employment or overstaying, the application may be rejected.
  • Weak Ties to the Home Country : If the applicant’s job status, financial situation, or personal background suggests weak ties to their home country, immigration authorities may doubt whether the applicant will return after the visit. This can lead to a denial.
  • High-Risk Nationality or Recent Nationality Change : An application may be denied if the applicant’s nationality has a history of high illegal stay rates in Korea, or if the applicant has recently changed their nationality, which may raise additional concerns during screening.
  • Companion or Relationship Issues : If the person the applicant plans to visit in Korea has a problematic immigration or legal history, or if a travel companion or close family member has negative records, this may also affect the K-ETA decision.

System mistakes are not common. However, if your application was denied even though you believe everything was correct, it may be worth keeping this possibility in mind.

  • Over-Sensitive Risk Filter : The system compares your information with various factors—such as nationality, age, employment status, length of stay, and past entry/application history—and assigns a risk score. If a certain combination of factors increases the score too much, the system may automatically mark the application as “needs further review” or even “denied,” even when the applicant is not actually a risk.
  • Data Interpretation Errors or Mismatches : If the information you enter is slightly different from what appears in government records (such as immigration history or passport issuance records), the system may treat it as false information and lead to a denial.
  • Photo Recognition Failure : AI reviews the photo you upload to check whether it matches your passport identity photo and whether it meets the required standards (such as lighting, angle, and background).

💡 Additional Tip 💡

If you want to ask about the reason for your K-ETA denial, the only official way is to contact K-ETA through the “Contact Us” section on the official K-ETA website.
When sending an inquiry by email, make sure to include your nationality and application number. Please note that phone calls and in-person consultations are not available.

K-ETA Reapplication Guide: Strategies by Denial Type

Reapplying for K-ETA follows the same process as the initial application, but the key point is knowing what information to correct or improve, depending on the reason for the denial.

In this case, the system likely identified your application as having errors or inconsistencies.
The main focus should be on correcting all information accurately and completely.

  • Passport Information : Make sure you have a valid passport and carefully re-enter all passport details. This includes your passport number, full name (including spaces), date of birth, and expiration date. All information must match your passport exactly, without a single typo.
  • Passport Photo : Upload a new photo that clearly meets the official requirements.
    The photo should be taken within the last six months, have a white background, and show your full face clearly. Do not reuse the same photo from your previous application.
  • Stay Information in Korea : Confirm your accommodation reservation or the address of the person you will stay with. Enter a complete street address and valid contact number. Avoid using vague or approximate addresses that could cause confusion.
  • Contact Information / Email Address : Check that your email address and contact details are valid and active. Make sure there are no spelling mistakes in your email address and check your spam folder regularly after reapplying.

In this situation, the system may have viewed the applicant as a potential risk or considered their intention to return unclear. To address this, it is important to use the “detailed information” sections of the application to clearly explain the purpose of the visit and show strong intent to return home.

  • Clarify Your Travel Purpose : Provide a clear and specific travel itinerary. For example, explain your plan in detail, such as “5 days in Seoul and 2 days in Busan,” rather than giving a general description.
    In the travel details section, clearly state that you plan to return to your home country after sightseeing.
  • Explain Your Job and Financial Situation : Enter your job or employment status as specifically as possible. If you are unemployed or retired, consider adding a brief explanation of your financial situation or how you support yourself. This helps reduce concerns about illegal work or long-term stay.
  • Adjust the Length of Stay : Avoid requesting an unnecessarily long stay (such as the full 90 days).
    Instead, apply for a reasonable period that matches your actual travel plan, typically around 7–14 days for tourism.
  • Be Honest About Past Records : Do not hide past issues such as previous entry refusals, visa denials, or criminal records. All information should be entered truthfully and accurately, as false statements can cause more serious problems than the records themselves.

This situation applies when your application was denied even though all information was correct and complete. In such cases, the key strategy is to wait for a short period before reapplying, while strengthening your explanation in the same way as in Type B cases.

  • Wait Before Reapplying : If you are confident that your previous application contained no errors, wait at least 2–3 days before submitting a new application. This helps avoid repeated denials caused by temporary system issues or overly sensitive automated filters.
  • Recheck All Information Carefully : Review every part of your application again to make sure there are no typos, missing details, or photo issues. Follow all the correction guidelines from Type A, and submit the application as if it were completely new.
  • Strengthen Your Detailed Travel Plan : As with Type B cases, use the detailed information section to clearly explain your travel purpose and intention to return home. Include specific details that show your trip is temporary and tourism-focused.

Final Thoughts — and What’s Next

In the next post, we will explain how to reapply for K-ETA step by step, including what information to prepare and what supporting details to add to strengthen your application.
We will also discuss when repeated denials mean that it is better to stop reapplying and consider applying for a visa instead.